At Scruubdaddy, your privacy is a priority. This policy explains what information we collect, why we collect it, how we protect it, and the choices you have.

Information we collect

  • Information you provide: When you place an order, create an account, or contact us, we collect your name, email address, shipping and billing addresses, phone number, and payment details. Payment card numbers are tokenized and processed exclusively through PCI‑compliant gateways; we do not see or store your full card number.
  • Automatically collected information: Like most websites, we receive technical data such as your IP address, browser type, device information, and pages visited. We use cookies and similar technologies to keep your session active and to understand how our site is used.
  • Communication data: If you send us an email or use our contact form, we retain the content of the message and our response.

How we use your information

  • To process and fulfill your orders, including shipping, returns, and refunds.
  • To communicate with you about your order status, delivery updates, and customer service inquiries.
  • To send you marketing emails, but only if you have explicitly subscribed. Every marketing email includes an unsubscribe link, and you can opt out at any time.
  • To improve our website and product offerings through aggregated analytics.
  • To comply with legal obligations and to prevent fraud or misuse of our services.

How we share your information
We do not sell, rent, or trade your personal information. We share data only as necessary to run our business:

  • With shipping carriers (USPS, FedEx, UPS) to deliver your orders.
  • With payment processors to complete your transaction.
  • With service providers who help us host our website or send emails, under strict confidentiality agreements.
  • If required by law, court order, or to protect our rights and the safety of others.

Cookies and tracking
Our site uses first‑party cookies for essential functions like keeping items in your cart. We may also use analytics cookies (e.g., Google Analytics) to gather anonymous usage statistics. You can control or disable cookies through your browser settings; however, some features of our website may not work correctly if cookies are blocked.

Data security
We implement reasonable security measures, including encryption and access controls, to protect your personal information. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.

Your rights and choices
You may request to:

  • Access the personal data we hold about you.
  • Correct inaccurate information.
  • Request deletion of your data, subject to legal retention requirements.
  • Opt out of marketing communications at any time.

To exercise any of these rights, please email info@scruubdaddy.it.com. We will respond within 30 days.

California residents
If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and shared, and the right to opt out of the sale of personal information. We do not sell personal information as defined by CCPA.

Children’s privacy
Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to this policy
We may update this Privacy Policy periodically. The date at the top indicates the latest revision. Continued use of the site after changes are posted constitutes acceptance.

Contact for privacy matters
Scruubdaddy
Email: info@scruubdaddy.it.com
Address: 10 Rose Street, Burlington, VT 05401, United States